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A Behind the Scene Experience at Climate Pledge Arena

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Group tours

Climate Pledge Arena offers a variety of private guided tours for your group of 20 or more guests. From field trips, corporate outings and birthday parties, we have the tour to fit your needs

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Kraken Game Day Tours

Beat the crowds and take a guided VIP tour before watching the Kraken take the ice

An All Access Tour You'll never forget

Explore Behind-the-scenes
Explore Behind-the-scenes
Learn the History
Learn the History
Enter Exclusive Areas
Enter Exclusive Areas
Venture the Locker Rooms
Venture the Locker Rooms
Get Exclusive Photo OPS
Get Exclusive Photo OPS

Frequently Asked questions

Congrats! You booked your tour, now what?

Where:Ā Proceed to Entry 1 at the west end of Climate Pledge Arena. Here you will go through security and get ready for your journey!Ā Arena Maps

When:Ā Please arrive 20 minutes prior to your scheduled tour time. Late arrivals may not be able to be accommodated. All sales are final, and refunds will not be available for missed tours.

To access your tour tickets log in to your Account Manager profile atĀ http://am.ticketmaster.com/cpatoursĀ or download theĀ Seattle Kraken Mobile AppĀ on your phone.

Group Tours: Some of the areas you may get to visit on your arena tour include: The Climate Pledge Living Wall, Press Bridge, Private Suites and Clubs, Star Dressing Rooms, Press Interview Room, and the Kraken and Storm Locker Rooms. Tour routes and experiences are subject to change due to availability based on events and activities throughout the arena.

Pre-Game Tours: Some of the areas you may get to visit on your arena tour include: Atrium, The Press Ledge, Space Needle Lounge, Amazon Music Lounge, Suite Level, Lower Bowl Seats, Tunnel Club, The Climate Pledge Living Wall, and The Lair Team Shop. Tour routes and experiences are subject to change due to availability based on events and activities throughout the arena.

*Seattle Kraken and Storm Locker Rooms are not availableĀ during their respective seasons.

Group Tours: Tours last approximately 75 minutes.Ā  Please wear comfortable walking shoes.

Pre-Game Tours: Tours last between 45-60 minutes. Please wear comfortable walking shoes.

Photography is permitted on the tour except in area explicitly forbidden by your Tour Guide.Ā  Photography is not permitted for any commercial use.Ā  Videography and other recordings are not permitted at any time while on tour.

Professional camera equipment is not allowed on the tour. This includes cameras with detachable lenses, selfie sticks, and tripods. Media requests can be submittedĀ HERE.

TOURS @ Climate Pledge Arena are currently only available in English.

Purses, small bags, and backpacks are allowed on the tour but may be subject to x-ray and/or search prior to admission.Ā  Oversized bags or luggage will not be permitted on the tour.

We do not provide an area to check bags, coats, or any other personal belongings.

Strollers/wagons are not permitted on the tour.Ā  Climate Pledge Arena and its affiliates are not responsible for lost, stolen, or damaged strollers or items.

Pets and other animals are not allowed on the tour, except for service animals to aid guests with disabilities.

Yes, tours are accessible for patrons with disabilities.Ā  If you have a disability requiring any type of accommodation, we ask that you email us at lease 72 hours in advance atĀ tours@climatepledgearena.comĀ to ensure the requested assistance can be provided.

Wheelchairs are available, free of charge, on a first-come, first-served basis.Ā Ā Please note that Climate Pledge Arena staff cannot provide special wheelchair assistance on-site.Ā  Guests with disabilities who are unable to independently operate their wheelchair should be accompanied by someone able to assist them during the tour.

Send an email toĀ tours@climatepledgearena.comĀ and allow 48 hours for a response.

If you are running late for a tour, we will do our best to accommodate you on the next available tour of the day.

Group Tours: During the Kraken season, access will be limited to the locker room lobby with views inside the player lounge and lockers. This is due to team health and sanitization protocols. Tours during the season will include the tunnel the Seattle Kraken players take to the ice, as well as full access to the visiting NHL locker room.

Pre-Game Tours: Locker rooms and bench access unavailable.

*Refunds not available, alternative tour days may be accommodated if available. TOUR routes always subject to change.

Tickets will go on sale each Friday for select dates approximately 6 weeks in advance. Tickets are available aĀ ticketmaster.com.

Guests will not be able to purchase tickets at the Box Office.

Kraken pre-game tours are $35 per person and group tours are $39 per person.

Taxes and fees not included in listed price.

There will be no limits to the number of tickets you may purchase.

No, guests will need to secure their own transportation to and from the arena.

Garage Parking is available at the 1st Ave N. Garage. Street parking is also available.

Public transit is encouraged with theĀ Seattle Center MonorailĀ an easy connection from downtown to Seattle Center and the Arena. Tour purchases do not qualify for the arena public transit subsidy program.

Information on parking and transportation can be found on ourĀ transportation page.

Children aged two (24 months) and older require a ticket; those younger than two years of age are admitted free and do not require a ticket.

Yes! Groups of ten or more are eligible for a group discount. EmailĀ tours@climatepledgearena.comĀ to inquire about your group tour experience!

Thank you for being a season ticket holder! But, unfortunately, this is not allowed. The tour has been carefully curated and timed for the enjoyment of all our guests!

Yes! The Lair will be open and available for you to purchase your Kraken gear at the end of your tour.

We are so excited to share with you our labor of love and this iconic arena experience. Please enjoy, ask questions and we do ask you follow guide instructions and our building policies.

Arena Guide

Advanced tour reservation is unavailable with the ticket type you purchased.

Visit our website,Ā https://am.ticketmaster.com/cpatours/, look at the available dates and times and come up to the arena via Entry 1 during your desired time. Available tour dates are in green and available times are in blue. If your desired tour time is sold out when you arrive, you will be sent on the next available tour. Tours run every 20 minutes on average.

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