Beginning at 8:00 AM on the day of the show, guests with General Admission (GA) floor tickets may choose to line up to receive a numbered wristband. Please follow staff direction on wristbanding location and line queue. Guests must present a valid GA ticket to receive a wristband. One wristband will be issued per person, guests can NOT pick up wristbands on behalf of other fans.

General Admission guests will enter through American Express® Hall ENTRY 4 located on the West Plaza.

Guests who receive a numbered wristband do not have to stay in line but must arrive back by 4:00 PM. The distribution of numbered wristbands will be limited.

American Express Hall Entry 3 is available for guests with accessibility needs.

Saving a place in line for guests who do not originally arrive with your party, run the risk of the additional guests being asked to join the back of the line. Climate Pledge Arena is not held responsible for monitoring line control outside of safety compliancy.

All guests are expected to abide by the Climate Pledge Arena Code of Conduct when on Climate Pledge Arena property.

Please keep in mind: Climate Pledge Arena is not responsible for any personal belongings left on the plaza after doors open. Any chairs, blankets, or items left on the plaza after guests enter will be cleared and not held for pick-up.

PLEASE NOTE:

• Guests who receive a numbered wristband MUST arrive back by 4:00 PM and should anticipate remaining in line once joined
  • If saving a place in line for guests who do not originally arrive with your party, you run the risk of the additional guests being asked to join the back of the line.
• Guests with General Admission tickets are guaranteed entry into the GA section whether or not they line up early.
• Camping and the use of tents on the Climate Pledge Arena plaza are prohibited.
• Climate Pledge Arena will not honor any fan-made line or number process

Climate Pledge Arena (CPA) thanks you for your commitment and adherence to the CPA Code of Conduct, which applies to all individuals on CPA property, whether inside or outside the Arena. All individuals shall:

Behave and be treated in a respectful, professional and courteous manner. Comply with CPA search and screening procedures prior to entry, including CPA’s bag policy. Exit and re-entry into the Arena is not permitted.

Comply with all Arena and event policies, available at https://climatepledgearena.com/arena-guide/.

If they choose to consume alcohol, do so in a legal and responsible manner that is consistent with CPA alcohol policy.

Occupy only their designated seat location and present tickets to CPA staff upon request.

Comply with CPA staff instructions regarding operational and emergency procedures and comply with all posted signs and placards.

CPA prohibits:
• Interfering with the event and/or athletes, coaches, referees, performers or CPA staff.

• Pushing on or striking the glass that surrounds the hockey playing surface, entering the playing or performance area (ice, court, stage, etc.), standing on seats, sitting or climbing on railings or obstructing aisles or the view of guests.

• Using abusive, offensive or obscene language and gestures, including, but not limited to, using such language or gestures concerning a person’s race, ethnicity, color, gender, religion, creed, disability, age, sexual orientation, gender identity/expression or national origin.

• Engaging in behavior that is unruly, disruptive, or illegal in nature, including, but not limited to, fighting, taunting, challenging others to fight, throwing objects or other behavior deemed by CPA to be detrimental to the event experience.

• Unauthorized commercial activity.

• Smoking, vaping or use of marijuana or tobacco products, in any form, including electronic cigarettes.

Violation of this Code of Conduct or any other CPA policy, procedure or directive from CPA staff may result in ejection from the Arena and/or further consequence, at CPA’s discretion, including but not limited to, being prohibited from attending future events and referral for arrest and prosecution. Ejected persons will not be refunded or permitted re-entry.

In case of emergency or if anyone is interfering with your enjoyment of a CPA event, please contact the nearest staff member for assistance. During events, you may text (206) CPA-HELP to make an anonymous report. This number is only monitored during events. Texts during non-event hours will not be checked. During non-event hours, please call Guest Services at (206) 752-7200.

By entering CPA, you consent to your image and likeness being captured and used by Seattle Arena Company, LLC and/or Seattle Hockey Partners LLC, and their respective affiliates and designees.

Warning: Events may include the use of strobe lighting, haze, lasers and/or pyrotechnics.

Tickets for Climate Pledge Arena events can be purchased at Ticketmaster.com.

We cannot verify the legitimacy of tickets purchased through any other site and strongly advise fans to only purchase their tickets through Ticketmaster. All ticket sales are final, there are no refunds, upgrades or exchanges unless otherwise noted for a specific event.

The Ticketmaster Box Office opens 3 hours prior to event start time and is closed on non-event days.

All online ticketing fees and taxes are applied to tickets purchased at the Box Office.

In an effort to reduce pedestrian traffic around the venue and to relieve stress on show staff, any day of show ticket releases, should they be available, for Billie Eilish at Climate Pledge Arena will be made available ONLINE ONLY. There will be no box office sales at this show. Please click HERE for availability. 

Camping and the use of tents on the Climate Pledge Arena plaza is prohibited.

Tailgating is not permitted.

No overnight parking in Climate Pledge Arena lots. Violators will be towed.

Public restrooms are located on Seattle Center at the corner of August Wilson Way & 2nd Ave N. and inside the Seattle Center Armory Food & Event Hall, which will be open from 10AM-8PM.

Tickets cannot be transferred for this event. Please be sure that all members in your party enter at the same time.

In support of Billie Eilish’s sustainability initiatives, enjoy $5 off concessions at the IMPOSSIBLE™ Foods stand located on the Main Concourse by section 11.

The Billie Eilish REVERB Eco-Village will be set up on the south west and south east corners of LL2 Main Concourse, outside Section 11 and Section 04.
Map of the Main Concourse available HERE.