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Ticketing Terms & Conditions

THIS IS YOUR TICKET. PRESENT AT ENTRY GATE FOR VALIDATION. THE BARCODE WILL ONLY SCAN ONCE. DUPLICATE TICKETS OR BARCODES WILL BE REFUSED ENTRY. NO REFUNDS. NO EXCHANGES.

This ticket (ā€œticketā€) is a revocable license, which may be withdrawn at any time, with or without cause. By purchasing or using tickets to any event of Seattle Arena Company, LLC (ā€œSACā€), Seattle Hockey Partners LLC (ā€œSHPā€) and/or occurring at Climate Pledge Arena (the ā€œarenaā€), including but not limited to a National Hockey League game, holder of this ticket agrees that (1) use of such tickets and admission to the arena is conditioned upon holderā€™s agreement to the terms and conditions of this license set forth below, and (2) holder will inform any guests, companions, or other persons who will be using tickets purchased by or received from holder that as ticket holders themselves, their own use of such tickets and admission to the arena are also conditioned upon their agreement to the terms and conditions below.

Breach of any of the terms of this license, failure to comply with arena rules, or refund to holder of the printed purchase price on the face of this ticket shall automatically terminate any rights that holder may have hereunder, shall render illegal and unauthorized holderā€™s use of the ticket for any purpose, and shall authorize SAC or the arena licensee to withdraw the ticket at any time prior to the event, refuse admission to the arena or eject holder from the arena.Ā  Breach of any of the terms of this license shall also subject holder to all legal remedies available to SAC and any arena licensees. Resale or attempted resale of this ticket in violation of applicable law is grounds for seizure or cancellation without refund or other compensation. Tickets obtained from unauthorized sources may be stolen or counterfeit and, if so, are void. SAC reserves the right to refuse admission to or eject any person whose conduct SAC deems disorderly, obnoxious or unbecoming.Ā  SAC reserves the right to change the location, date and/or start time of the event shown on the front of this ticket, and no such change shall entitle holder to a refund of the purchase price for this ticket.Ā 

TO THE EXTENT ENFORCEABLE IN THE APPLICABLE JURISDICTION, HOLDER, SAC, AND (IF APPLICABLE) SHP AND NHL AGREE THAT ALL DISPUTES ARISING FROM THESE TERMS AND CONDITIONS SHALL BE LITIGATED IN COURT OR ARBITRATED ON AN INDIVIDUAL BASIS AND WAIVE ANY RIGHT TO LITIGATE IN COURT OR ARBITRATE ANY CLAIM AS A CLASS ACTION, REPRESENTATIVE ACTION, OR CLASS ARBITRATION; AND, IF HOLDER DOES NOT CONSENT TO THIS CLAUSE, HOLDER MUST IMMEDIATELY LEAVE OR NOT ENTER THE ARENA.

Safety Warning and Release / Compliance with Arena and NHL Policies

WARNING! DURING NHL GAMES, DESPITE ENHANCED SPECTATOR SHIELDING MEASURES, PUCKS STILL MAY FLY INTO THE SPECTATOR AREA. SERIOUS INJURY CAN OCCUR. STAY ALERT AT ALL TIMES INCLUDING DURINGĀ WARMUPĀ AND AFTER PLAY STOPS. IF STRUCK, IMMEDIATELY ASK USHER FOR DIRECTIONS TO MEDICAL STATION.Ā  FOR ALL EVENTS AT THE ARENA, HOLDER (ON BEHALF OF HOLDER AND ANY PERSON ACCOMPANYING HOLDER, INCLUDING MINOR(S)), VOLUNTARILY ASSUMES ALL RISK AND DANGER OF PERSONAL INJURY (INCLUDING DEATH) AND ALL OTHER HAZARDS ARISING FROM, OR RELATED IN ANY WAY TO, THE EVENT, WHETHER OCCURRING PRIOR TO, DURING, OR AFTER THE EVENT, HOWSOEVER CAUSED AND WHETHER BY NEGLIGENCE OR OTHERWISE.

Such risks include specifically, but not exclusively, the danger of injury by hockey pucks, sticks and other equipment, by spectators or players, or by thrown objects, as well as effects related to the novel coronavirus, COVID-19, which has been declared a worldwide pandemic by the World Health Organization, is extremely contagious, and is believed to be spread mainly from person-to-person contact and the risk of which cannot be eliminated by precautions, and agrees that SAC, SHP, the NHL, the NHL member clubs, NHL Enterprises, L.P., NHL Enterprises Canada, L.P., the NHLPA (including current and former players) and each of their respective affiliates, parents, subsidiaries, agencies, departments, subdivisions, related entities, owners, governors, trustees, officers, directors, partners, shareholders, members, principals, employees and agents (collectively, the ā€œNHLā€) are expressly released from any and all claims arising from or relating to such causes or otherwise occurring at or in connection with the game, including specifically but not exclusively claims arising from or relating to the negligence of the NHL.Ā 

Holder shall review carefully, and abide by, the policies of the arena and the NHL, including without limitation the NHL Fan Code of Conduct, the fan guide for the event and any arena policies, protocols, or procedures the arena or NHL may require compliance with or verification of prior to or as a condition of admission to the arena, including those intended to prevent and/or control the spread of COVID-19 through personal precautions, social distancing measures, and/or contact tracing (ā€œarena and/or NHL policiesā€). SAC and, if applicable, SHP and the NHL each reserve the right to refuse admission or eject any person that fails to abide by any arena and/or NHL policies. SAC, SHP and the NHL, as applicable, reserve the right to modify any arena and/or NHL policies without notice.Ā  In the event any provision of this ticket shall be deemed to be invalid, illegal, or unenforceable by a court of law or authorized arbitrator, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.Ā  Ā 

Name / Likeness Release

By using the ticket(s) and attending the game, holder, on behalf of holder and any person accompanying holder, including minor(s), grants SAC, SHP, the National Hockey League and its member clubs, NHL Enterprises, L.P., NHL Enterprises Canada, L.P., and each of their respective affiliates (collectively the ā€œpermitted entitiesā€) permission to record his/her/their image, name, voice, likeness, actions and/or statements in any image, footage, or display, whether live or recorded, which may be taken at the game or at the arena, and to the use of same by the permitted entities at any time, for any purpose (including advertising or promotional purposes), and in any media now known or subsequently developed without additional compensation. The permitted entities reserve the right to modify any arena and/or NHL policies, including this release, without notice.

Unauthorized commercial use of ticket / unauthorized transmission.

Tickets may not be used for advertising, promotion (including contests and sweepstakes) or other unauthorized transmission, depiction or commercial purposes without prior written consent of SAC, SHP and/or the NHL and the applicable member club, as applicable. Any non-editorial or commercial use of any SAC, NHL or NHL club mark is prohibited without prior written approval of SAC or the NHL, as applicable. Any unauthorized transmission, picture or other depiction or description of any game action, game information or other arena activity is prohibited without prior written approval of SAC or the NHL, as applicable. Arena and the NHL each reserve the right to modify any arena and/or NHL policies without notice.

Accessible seating

If this ticket is for an accessible seat, and if holder transfers this ticket to an individual who does not require an accessible seat, SAC reserves the right to move such individual and his/her/their companions to the closest available or comparable non-accessible seating.Ā  If this ticket is for a non-accessible seat, and if holder either requires an accessible seat or transfers this ticket to an individual who requires an accessible seat, holder or the transferee (as applicable) is advised to contact SACā€™s box office to determine whether there is an accessible seat available for the event. This ticket exchange process is on a first-come, first-serve basis and there is no guarantee that accessible seating will be available.

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